Covid 19 update 16^th july 2020

We are open!

Thank you to all of our patients for your understanding and patience as we adjust to these unusual times. We have been seeing patients since the 9^th June with significant changes to the way we carry out dental care. Unfortunately, we are still not offering our full complement of services due to FGDP guidelines.

PLEASE NOTE AT THE MOMENT WE ARE UNABLE TO RESUME OUR HYGIENE SERVICE. WE WILL BE IN CONTACT WITH ALL PATIENTS ON THE WAITING LIST AS SOON AS WE ARE ABLE.

For your safety and that of our team, you will notice some differences prior to, at, and after your appointment.

BOOKING AN APPOINTMENT

• Please book by calling (01227) 273593 or emailing the practice on info@carbassedental.co.uk
• We are having to control who enters our practice so we can ensure a safe environment and maintain social distancing at all times.
• Only arrive at our practice if you have already booked an appointment.
• There may not be as many options for appointments as before as we allow more time between patients for decontamination and preparation of the surgeries.

BEFORE ATTENDING AN APPOINTMENT

• We will be in touch before your appointment to ask you some coronavirus screening questions.
• If you have any coronavirus symptoms or believe you may have been in contact with somebody who has coronavirus, we respectfully request for you to delay booking appointments for at least two weeks.

ARRIVING AT THE PRACTICE

• If you have a face mask at home, we ask that you please arrive at the practice wearing it. If not, we will provide you one on entry.
• Our front door will be locked. A member of our team will meet you outside and escort you in. We ask that you arrive at your appointment time, no earlier.
• One adult is able to attend with a child. Please do not bring additional family members with you unless they are happy to wait in the car or outside the building.
• We will take your temperature with a no-touch thermometer. If your temperature is above 37.8°C, you will be unable to enter the practice and will be asked to return home and self-isolate as per current government guidelines.
• Please use the hand sanitiser on entry.

WHEN LEAVING THE PRACTICE

• Once your dentist has finished your treatment, you will be escorted into the reception area where we have installed Perspex screens.
• We ask if you can please pay using contact-free / electronic payment methods.