Carbasse Implant and Dental Centre

Privacy Policy

Purpose

The purpose of this policy is to provide information on how we protect and use your data.

Scope

This policy applies to all patients and users of the practice

Accountability

The responsibility for the implementation of this policy lies with Marc Carbasse and Sarah Carbasse

Communication

This policy will be shared and reviewed at staff meeting. It will also be shared at morning huddles as appropriate. As with all policies, it will be available to all staff on the S: drive and in the staff room.

The policy will also be available on the website www.carbassedental.co.uk

Procedures

Our Data Protection Principles

The protection and security of your personal data is of paramount importance to us. The use of your personal data is in strict compliance with general data protection regulations in order to make you feel secure with us in matters of data protection.

It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers, as well as how we use said data afterwards. The following notices are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction or improper use.

Collection and Use of Personal Data

Personal data is any data that allows for your personal identification, i.e. your name, address, phone number or email address (“Personal Data”). Personal Data is only collected, processed or used by us if permitted by law or if you have given your prior consent.

We collect data from our patients and use it as part of providing dental treatment to them. This data is held on our server and shared with a third-party practice management supplier.

  1. Contact Request
    We use your Personal Data exclusively to process your request to get in contact with you.
  2. Patient Registration
    Without your explicit consent we only use your Personal Data to carry out your registration.

In addition, we collect and use your Personal Data in particular for the following purposes, but we will ask for your specific consent to do so:

  1. Online and Offline Advertising
    Only with your express consent will we send you client satisfaction surveys, information about our services, treatments and events, and if applicable our newsletter.

If you provide us with additional consent to send you marketing materials, we may use your data for patient analysis, treatment and oral health education messages and written advertising via email, phone or in print.

  1. Right to Object to Advertising
    You can object at any time to the use of your Personal Data for advertising or market research purposes. You may also withdraw your consent at any time by simply contacting us via email, phone or in person. Details of how to withdraw consent for receiving marketing materials is available on our website.
  2. Online Applications
    If applicable, when you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed.

Gaining and Recording Consent

You will be provided with a clear, simple way to opt in to receiving marketing information.
Once consent has been gained the positive opt-in will be recorded on our practice management system.

Data Security

We and our service providers take technical and organisational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

Training

Staff training is provided through Isopharm and upon staff induction. Training requirements are reviewed as part of annual appraisal.

Regulations and KLOE

This policy supports;

Regulations 10, 12, 16, 17 and 20

KLOE SAFE, RESPONSIVENESS, CARING and WELL LED

GDC Standards 1, 2, 3 and 4

Evaluation and audit

Audit of data security will be carried out as part of the Data Security Protection Toolkit review

Training will be reviewed annually through appraisals and audited

Part of this audit process will be to access whether the policy is fit for purpose, clear and well defined

We are committed to reviewing our policy and good practice annually

Change History

 

Date Details of Change Approval
April 2018 Creation M Carbasse
Nov 2018 Updated for new policy structure M Carbasse
Dec 2019 Review  
Dec 2020 Review S Carbasse